+- MacSailing.net (https://macsailing.net/mybb)
+-- Forum: MacSailing.net (https://macsailing.net/mybb/Forum-MacSailing-net)
+--- Forum: Hardware (https://macsailing.net/mybb/Forum-Hardware)
+--- Thread: Em-trak B100 AIS: Amazing customer service (/Thread-Em-trak-B100-AIS-Amazing-customer-service)
- JAM - November 12, 2012
I have been planning a mixed NMEA0183/SeaTalkng installation also incorporating a Standard Horizon 2150 and em-trak B100 AIS transceiver via a ShipModul Miniplex-2Wi. I sent a schematic to em-trak customer support, received a very prompt and thorough response, and a follow up query was answered and a custom configuration file sent within a few hours. Never encountered this level of service in this industry before. I also have praise for ShipModul. Brookhouse iMux on the other hand hasn't answered my emails and I had no luck trying to order directly.