October 19, 2009 13:49
This may be a trivial question, but just to be sure - you purchased this permit using the "userpermit" value provided in Chart Manager in PolarView?
Due to design of S63 scheme chart permits are tied to a specific individual installation of each product, and can't be shared between products.
If you did purchase the chart permit using PolarView "userpermit" value - the best way to proceed is to send me your e-mail address (through a PM here or by direct contact form on our website at www.polarnavy.com/feedback) and I will work with you on resolving the issue.
P.S. My apologies for the late reply. This forum is best for general discussion, feature requests and other non-urgent issues. If you have a technical problem, for fastest response do not hesitate to contact me through email or web-site contact form.
Due to design of S63 scheme chart permits are tied to a specific individual installation of each product, and can't be shared between products.
If you did purchase the chart permit using PolarView "userpermit" value - the best way to proceed is to send me your e-mail address (through a PM here or by direct contact form on our website at www.polarnavy.com/feedback) and I will work with you on resolving the issue.
P.S. My apologies for the late reply. This forum is best for general discussion, feature requests and other non-urgent issues. If you have a technical problem, for fastest response do not hesitate to contact me through email or web-site contact form.