October 23, 2008 11:47
OzSailor Wrote:Thanks for that reply August. If you think it would be any use the boating/sailing/cruising/fishing community here providing any pressure, let me know (along with the contact details).
If we can present it as a safety-related issue, that may come back to haunt them, that may give us some leverage. I see you have a general disclaimer; is it worth having a region-specific one for instances like this, just to protect you?
Others in Australia have tried and the response has been "we don't release that information". I'll have to dig back into my email and find the details, but the user in Australia was completely stonewalled and we gave up trying. It is, alas, an all-too-common response.