November 10, 2009 14:47
There was an issue at X-traverse with their database or an operator error I guess. I sent them a copy of the section of my receipt showing that I did have the correct product and then the support person activated the correct product on my account and I was able to activate the charts in MacENC on the new computer.
A big pain in the butt is that it seems that I had to download the charts again though instead of just being able to get a new plist or whatever is required to license the charts to that computer. When internet is over satellite that's a lot of bandwidth I could have saved with some thought by the providers.
How come so called boating providers don't consider bandwidth in a lot of their offerings?
Anyway thanks to X-Traverse. Once everyone got their ducks in a row it wasn't that hard to transfer the license.
It also really sucks that you can't use backup hardware without buying two licenses!
Chris
A big pain in the butt is that it seems that I had to download the charts again though instead of just being able to get a new plist or whatever is required to license the charts to that computer. When internet is over satellite that's a lot of bandwidth I could have saved with some thought by the providers.
How come so called boating providers don't consider bandwidth in a lot of their offerings?
Anyway thanks to X-Traverse. Once everyone got their ducks in a row it wasn't that hard to transfer the license.
It also really sucks that you can't use backup hardware without buying two licenses!
Chris