December 8, 2009 08:39
Ok... wow. There's no polite way to say this: Maxsea sales support is f'ing hopeless. It has taken me over a week trying to get answers to some simple pre-purchase questions. I was happy to see a new email today, and had hoped it was finally a useful response. Here's what they wrote:
This is AFTER my second email attempt had been "forwarded to sales" by another person. So, make whatever conclusions you want.
Hopefully it's a completely different department writing their software
This was my second round of unsuccessful email communications with them. I still don't know any more than when I started.
Quote:We are available to answer all your questions. Unfortunately, to answer your question more efficiently, we need the following information :and so on, and so on.
-The Dongle number or the serial number
.....
This is AFTER my second email attempt had been "forwarded to sales" by another person. So, make whatever conclusions you want.
Hopefully it's a completely different department writing their software
This was my second round of unsuccessful email communications with them. I still don't know any more than when I started.