November 10, 2009 12:22
Ok - so I contact x-traverse and everything begins will with the first couple of emails. I can fill in a migration request form to move the license to the new computer, which I did. Then the trouble starts.
I'm told by the support person that I have bought a product for iNavx, which is bollocks. I don't even have an iPhone! and that the maps that I have won't work with MacENC, again bollocks because they do, and that I'll have to purchase a map for which he supplies the link. This link takes me to the page for the map that I have!
Ok so I assume that the support guy is simply confused. My x-traverse account says that I don't have an app activated yet so all seems well. I run the x-traverse application and it says that I don't have any products to activate.
Confused - I sure as hell am!
But in short it seems that migration is possible. Although I'll beieve it when I actually get it to work!
I'm told by the support person that I have bought a product for iNavx, which is bollocks. I don't even have an iPhone! and that the maps that I have won't work with MacENC, again bollocks because they do, and that I'll have to purchase a map for which he supplies the link. This link takes me to the page for the map that I have!
Ok so I assume that the support guy is simply confused. My x-traverse account says that I don't have an app activated yet so all seems well. I run the x-traverse application and it says that I don't have any products to activate.
Confused - I sure as hell am!
But in short it seems that migration is possible. Although I'll beieve it when I actually get it to work!